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Extended Warranties

Obligor

Signal Service Solutions, LLC, is the obligor under this Service Contract in the following states: AK, AL, AR, AZ, CT, DC, DE, GA, IA, IL, IN, KY, LA, MD, NE, NV, OH, OR, RI, SC, SD, TN, TX, UT, VA, WI, WA, WY, and WV. In all other states, the retailer from which You purchased this Service Contract is contractually obligated to provide You coverage. We can be contacted at 1-888-446-8008. This Service Contract is not a contract of insurance. Our obligations under this Service Contract are secured by a contractual liability insurance policy underwritten by an “A” rated insurance company, whose phone number is 1-866-866-6291. If, within sixty (60) days from the date proof of loss is properly filed with Us, We fail to pay a covered claim or provide a refund, the Customer or any subsequent holder of this Service Contract may make a claim directly to the insurer.


This Service Contract represents the entire agreement between the Customer and Us, and any modifications, waivers, or amendments to this Service Contract must be accepted in writing by both You and Us.

Arbitration
To the extent permitted by applicable law, any controversy or dispute arising out of or relating to this Service Contract, or breach thereof, will be settled by binding arbitration in accordance with the Commercial Arbitration Rules adopted by the American Arbitration Association. A judgment upon the award rendered by the arbitrator(s) may be entered in any court having competent jurisdiction. The parties specifically agree to the binding nature of the arbitration.

State Variations:
The following state variations shall apply and these variations govern if inconsistent with any other terms and conditions of this Service Contract:

Alabama: This right to void the Service Contract is not transferable and applies only to the original Service Contract purchaser. If You cancel this Service Contract otherwise, You will be provided a pro rata refund less reasonable handling costs, any claims that may have been paid, and an administrative fee of twenty-five ($25.00) dollars.

Arizona: If this Service Contract is cancelled, You will be provided a pro rata refund after deducting for administrative expenses not to exceed twenty-five ($25.00) dollars associated with the cancellation. Further, We will not cancel or void this Service Contract due to pre-existing conditions, prior use of unlawful acts relating to the product or misrepresentations by Us or our subcontractors. No claims incurred or paid will be deducted from the amount to be returned. Neither We, Our assignees, nor Our subcontractors will cancel or void coverage under this Service Contract due to Our failure to provide correct information or Our failure to perform the services or repairs provided in a timely, competent, and workmanlike manner.

California: If You cancel this Service Contract within the first thirty (30) days after the receipt of this Service Contract You will receive a full refund less the value of any services that have been provided. If You cancel after thirty (30) days from the receipt of this Service Contract, You will receive a pro rata refund based on the time remaining on Your Service Contract, less an administrative fee equal to 10% of the purchase price of the Service Contract or twenty-five ($25.00) dollars, whichever is less, and less the value of any services that have been provided. If We cancel, You shall be refunded 100% of the unearned pro rata purchase price of the this Service Contract. If the purchase of this Service Contract was financed, We may make the refund payable to You, the assigned, or the lender of record, or both. Informal dispute resolution is not available in California.

Connecticut: The Service Contract is automatically extended while the Covered Product is being repaired. You may cancel this Service Contract if You return the Covered Product or the product is sold, lost, stolen, or destroyed. Resolution of Disputes: If You purchased this Service Contract in Connecticut, You may pursue arbitration to settle disputes between You and the provider of this Service Contract. You may mail Your complaint to: State of Connecticut, Insurance Department, P.O. Box 816, Hartford, CT 06142-0816, Attn: Consumer Affairs. The written complaint must be describe the dispute, identify the price of the Covered Product and the cost of repair, and include a copy of this Service Contract.

Georgia: The Administrator may not cancel this Service Contract except for fraud, material misrepresentation or non-payment by You, for violation of any of the terms and conditions of this Service Contract or if required to do so by any regulatory authority. Notice of such cancellation will be in writing and given at least thirty (30) days prior to cancellation. Cancellation will comply with Section 32-24-44 of the Georgia Code. Refunds will be based on the excess of the consideration paid for this Service Contract above customary short rate for the expired term of the Service Contract.

Illinois: The cancellation fee will be the lesser of 10% of the Service Contract price or fifty ($50.00) dollars.

Michigan: If the performance of this Service Contract is interrupted because of a strike or work stoppage at the company’s place of business, the effective period of the Service Contract shall be extended for the period of the strike or work stoppage.

New York: If You cancel this Service Contract twenty (20) days after the Start Date, You will be provided a pro rata refund less reasonable handling cost, any claims that may have been paid, and an administrative fee of up to twenty-five ($25.00) dollars.

North Carolina: The purchase of this Service Contract is not required either to purchase or to obtain financing for a home appliance. The Administrator may not cancel this Service Contract except for nonpayment by You or for violation of any of the terms and conditions of this contract. Any administrative fee applied to a pro rata refund will not exceed 10% of the amount of the pro rata refund.

Oklahoma: This Service Contract is not issued by the manufacturer or wholesale company. This Service Contract will not be honored by such manufacturer or wholesale company. Refunds will be based upon ninety (90%) percent of the unearned pro rata premium.

Rhode Island: Claims may only be made directly against the provider identified in this Service Contract. No claim may be made against any insurer identified in this Service Contract.

South Carolina: Complaints or questions about this Service Contact may be directed to the South Carolina Department of Insurance, P.O. Box 100105, Columbia, South Carolina 29202-3105, telephone 803-737-6180.

Tennessee: This Service Contract is automatically extended while the product is being repaired. Texas: Unresolved complaints concerning a provider or questions concerning the registration of a service contract provider may be addressed to the Texas Department of Licensing and Regulation, P.O. Box 12157, Austin, Texas 78711, telephone 512-463-2906 or 800-803-9202.

Utah: Coverage afforded under this Service Contract is not guaranteed by the Property and Casualty Guaranty Association. We can cancel this Contract during the first sixty (60) days of an annual term by mailing to You a notice of cancellation at least thirty (30) days prior to the effective date of cancellation except that We can also cancel this Contract during such time period for nonpayment of premium by mailing You a notice of cancellation at least ten (10) days prior to the effective date of cancellation. After sixty (60) days have elapsed, We may cancel this Contact by mailing a cancellation notice to You at least ten (10) days prior to the effective date of cancellation for cancellations due to any of the following reasons: (a) nonpayment of premium; (b) material misrepresentation; (c) substantial change in the risk assumed, unless You should reasonably have foreseen the change or contemplated the risk when entering into the Contract; or (d) substantial breach of contractual duties, conditions, or warranties.

The notice of cancellation must be in writing to You at Your last known address and contain all of the following: (1) the Contract number; (2) the date of notice; (3) the effective date of cancellation; and (4) a detailed explanation of the reason for cancellation.


Wisconsin: THIS SERVICE CONTRACT IS SUBJECT TO LIMTIED REULATION BY THE OFFICE OF THE COMMISSION OF INSURANCE.
This Service Contract will only be cancelled mid-term for material misrepresentation, substantial change in the risk assumed, or a substantial breach of Contractual duties, conditions, or warranties. If You cancel this Service Contract any time during the coverage period, claims will not be considered when calculating any refund due. We may not deny coverage solely for Your failure to notify Us prior to obtaining service unless We are prejudiced by Your failure to do so.

Wyoming: Arbitration may only be final and binding if agreed to by the parties involved in a separate written agreement.