Extended Warranties
Service and Coverage
This Service Contract covers the cost of repairing or replacing a mechanical or electrical failure of the Covered Product caused by defects in workmanship or materials or by normal wear and tear. The Covered Product may either be repaired or may be replaced at Our discretion with an equivalent model of like kind and quality, or a voucher may be issued at Our discretion for the original purchase price. The replacement may be new or rebuilt to meet the manufacturer’s specifications of the original product. Our liability is limited, at Our option, to the lesser of: 1) the actual cost of repair; 2) replacement of the Covered Product or any defective part; or 3) the original purchase price of the Covered Product. Replacement parts may be either new or remanufactured and will be obtained at the least expensive exchange-basis possible. Parts that are replaced become Our property and are to be returned to Us upon request, at Our cost, subject to applicable state law.
Coverage commences on the date the Customer takes possession of the Covered Product and includes the manufacturer’s factory warranty period. Parts and services covered by the manufacturer during the manufacturer’s warranty period will be the manufacturer’s responsibility. If the product requires repair during the manufacturer’s warranty period, any charges covered under this Service Contract that are not covered by the manufacturer will be reimbursed.
If this Service Contract is purchased after the date that the Covered Product is purchased and the manufacturer’s warranty has expired, no claim cam be made within ninety (90) days of the Service Contract start date.
All repairs must be performed by authorized service centers selected at Our discretion. Unauthorized repairs may result in denial of the claim and the cost of repair will be the responsibility of the Customer. In-home service is provided on all products where the manufacturer authorizes such service during the full term of the manufacturer’s warranty period. All other service will be performed on a carry-in basis, or shipment of the Covered Product to an authorized service center may be required.
If repair is required, call 1-888-446-8008 to report Failure. Unless authorized by Us, the product should not be returned to the dealer. If the Failure is covered under this Service Contract, an authorized service center will be identified. Original proof of purchase and this document may be required before service is authorized.
While we try to complete service as quickly as possible, We are not responsible for delays caused by factors beyond Our control, including, but not limited to manufacturer’s delays or acts of God.
